Dec 14, 2025

Fix Hybrid Topology Option Not Available in Hybrid Configuration Wizard

2 min readBeginner

Running the Hybrid Configuration Wizard should let you choose your hybrid topology, but sometimes that option simply is not there. The cause is almost always environmental — an outdated wizard, missing permissions, or the wizard not reaching your on-premises Exchange. This guide gives you a structured way to find the real reason and get the option back.

Common causes

The wizard tailors what it shows to what it can detect. If it cannot confirm your on-premises Exchange, verify your identity, or run its current build, it hides or greys out choices — including the topology selection. Work through the causes from the simplest to the most involved.

Follow the decision flow

Hybrid Topology option is missingRunning the latest HCW?NoDownload the current HCWYesCorrect admin roles?NoUse Global + Exchange adminYesHCW reaches on-prem?NoFix Autodiscover / EWS / certsYesStale hybrid config?YesClear it, then re-runNoRe-run HCW and select the topology

Work through the checks

1
Run the current Hybrid Configuration Wizard

Always launch the latest version from Microsoft rather than a cached copy.
2
Sign in with the right roles

You need Global Administrator in the tenant and Exchange organization management on-premises.
3
Confirm the wizard reaches on-premises Exchange

Autodiscover, EWS, and valid certificates must be reachable.
4
Clear a stale hybrid configuration

A leftover configuration can suppress the option; remove it and re-run.
5
Re-run and select the topology

With the blockers gone, the choice appears again.
Hybrid Configuration Wizard showing the topology selection page available again

Frequently asked questions

Which version of the wizard should I use?

Always the current one from Microsoft. Older builds miss options and fixes.

What permissions does the wizard need?

Global Administrator in Microsoft 365 and Exchange organization management on-premises.

Why does connectivity matter for the option to appear?

The wizard only offers choices it can validate. If it cannot reach on-premises Exchange, it hides them.

How do I clear an old hybrid configuration?

Remove the stale configuration object, confirm the federation and organization relationships are clean, then re-run the wizard.

Do I need to re-run the whole wizard?

Yes. Once the blocker is fixed, run the wizard again and it will present the topology selection.